Have a question about Brenvalist or your order? We have got you covered. Here are the answers to our most common questions.
Do your clocks make a ticking sound?
No. Every clock at Brenvalist runs on silent quartz movement. There is zero ticking noise which makes them perfect for bedrooms, offices, and study rooms.
Do the clocks come with batteries?
No, batteries are not included. Most of our clocks require 1 x AA battery which is easily available at any local store.
What sizes are available?
Our wooden clocks are available in 10, 12, 14, and 16 inch sizes. Our 3D DIY clocks are fully adjustable between 20cm and 50cm so you can fill as much or as little wall space as you like.
Are the 3D wall clocks easy to install?
Yes, very easy. Simply peel and stick the number pieces onto any smooth wall and attach the clock hands in the center. No drilling, no nails, and no wall damage at all.
Are your clocks good as gifts?
Absolutely. All our clocks are beautifully packaged and make a great gift for housewarmings, weddings, birthdays, Mother’s Day, and any special occasion.
How long does delivery take?
Orders are processed within 2 to 3 business days. After dispatch, delivery takes 10 to 15 business days. You will receive a tracking number by email once your order has shipped.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. All payments are processed securely and your information is never stored on our servers.
Can I return my order if I am not happy?
Yes. Please visit our Refund and Returns Policy page on brenvalist.com for full details. If your clock arrives damaged please email us at info@brenvalist.com with your order number and a photo and we will resolve it immediately.
How can I contact Brenvalist?
You can reach us at info@brenvalist.com or call us at +44 7988 521336. Our team is available Monday to Friday from 9:00 am to 5:00 pm GMT and we always reply as quickly as possible.